Remote Account Manager: Grow & Retain Key Accounts

Envista; Nashville (TN); A distancia; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Envista is seeking an Account Manager to own a booked book of business, drive service contract enrollment and renewals, and identify additional product opportunities. This is a remote, customer-facing role blending account management and inside sales.

You will be the primary contact, engage customers regularly, coordinate with field sales and support teams, and maintain accurate CRM/ERP data to grow the business.

Formación

• Proven sales or account management experience with outbound communication.
• Strong written and verbal communication skills.
• Ability to work across CRM/ERP systems.
• Proficiency with Microsoft Office applications.

Responsabilidades

• Manage and grow an assigned book of business through customer engagement and service contract renewals.
• Build trusted relationships with customers through regular outbound communication.
• Follow up on leads and sell products/services over the phone.
• Identify additional sales opportunities within existing accounts and collaborate with field sales when needed.
• Serve as primary contact for customers and connect them with the right resources.
• Research account information to resolve discrepancies and uncover opportunities.
• Respond to escalations and coordinate with internal teams for timely resolution.
• Partner with field sales, dealer partners, Customer Service, and Technical Support to deliver a coordinated experience.
• Maintain accurate account and sales data in CRM and ERP systems.

Conocimientos

Sales experience

Account management

Customer retention

Outbound communication

CRM familiarity

Phone-based selling

Cross-functional collaboration

Educación

Bachelor's degree or equivalent

Herramientas

SAP

Microsoft Dynamics

Salesforce

Descripción del empleo

Envista is seeking an Account Manager to own a booked book of business, drive service contract enrollment and renewals, and identify additional product opportunities. This is a remote, customer-facing role blending account management and inside sales.

You will be the primary contact, engage customers regularly, coordinate with field sales and support teams, and maintain accurate CRM/ERP data to grow the business.