Remote Account Manager, Employee Benefits

Insurance Office of America; Hutto (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries & bonus potential

Company-paid health insurance

401K with employer match

Professional growth opportunities

Work-life balance & culture

Community service commitment

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead client service and account coordination, ensuring high service levels and accurate data handling. The role emphasizes managing daily tasks, renewals, and new business set‑ups, while identifying growth opportunities and maintaining strong client relationships.

The position supports a remote work model with regional flexibility and requires an active license, 5+ years of industry experience, and solid MS Office

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision‑making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring performance and no liability.
• Deliver outstanding service and respond quickly to requests.
• Lead the account team with a positive attitude and support others.
• Direct daily activities of Account Coordinators and assign tasks.
• Identify and act on sales opportunities to grow IOA business.
• Manage new business setup, including data gathering and communications.
• Oversee renewals: data accuracy, rate checks, and audits.
• Build and strengthen client relationships and seek feedback.
• Advocate for clients and carriers to reach beneficial outcomes.
• Identify value‑added solutions for clients.
• Support team training and development and promote a positive environment.
• Maintain transparent communication with Producers and team members.
• Ensure compliance with policies and industry standards.

Skills

Customer service

Communication

Organization

Decision making

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead client service and account coordination, ensuring high service levels and accurate data handling. The role emphasizes managing daily tasks, renewals, and new business set‑ups, while identifying growth opportunities and maintaining strong client relationships.

The position supports a remote work model with regional flexibility and requires an active license, 5+ years of industry experience, and solid MS Office