Remote Account Manager, Digital Events & Renewals

Namely; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Namely is looking for an Account Manager to oversee renewals and expansion for mid-market clients in the United States. The ideal candidate will have at least 5 years of experience in a customer-facing role, a proven track record in revenue generation, and the ability to analyze data for strategy formulation. Key responsibilities include executing renewal strategies, building strategic account plans, and collaborating with cross-functional teams to ensure customer satisfaction. This role demands strong analytical, communication, and relationship-building skills, with an entrepreneurial mindset.

Qualifications

• 5+ years of experience in a customer-facing revenue-generating role.
• Track record of meeting or exceeding renewal and sales targets.
• Experience in mid-market and/or enterprise customer management.

Responsibilities

• Develop and execute renewal strategies for mid-market accounts.
• Identify and close expansion opportunities within your accounts.
• Partner with Customer Success Managers for customer engagement.

Skills

Customer retention

Analytical skills

Verbal communication

Negotiation skills

Multi-tasking

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools (Salesforce.com)

MS Office Suite

Job description

Namely is looking for an Account Manager to oversee renewals and expansion for mid-market clients in the United States. The ideal candidate will have at least 5 years of experience in a customer-facing role, a proven track record in revenue generation, and the ability to analyze data for strategy formulation. Key responsibilities include executing renewal strategies, building strategic account plans, and collaborating with cross-functional teams to ensure customer satisfaction. This role demands strong analytical, communication, and relationship-building skills, with an entrepreneurial mindset.