Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Aiken (SC); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Paid vacation

Sick time

Career progression opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and growth. The role supports day-to-day administration, client service requests, billing, and claims handling to ensure accurate policy management.

The position requires active P&C licensing, with CIC or equivalent designations preferred. Hybrid work is offered with some remote options for candidates in designated time zones.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty (P&C) license is required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise while directing daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present renewal proposals.

Skills

Account management

Client needs analysis

Analytical thinking

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

Outlook

Word

Excel

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and growth. The role supports day-to-day administration, client service requests, billing, and claims handling to ensure accurate policy management.

The position requires active P&C licensing, with CIC or equivalent designations preferred. Hybrid work is offered with some remote options for candidates in designated time zones.