Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Laredo (TX); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business with emphasis on retention and service excellence. Hybrid work is preferred, with options for remote work and occasional on-site meetings in assigned regions.

A P&C license is required to manage client coverage and renewals effectively. The role emphasizes technical competence, team leadership, and proactive client support, including policy administration, billing, claims handling, and

Qualifications

• 3–5 years of account management experience or 5+ years in the insurance industry
• Active property & casualty license (P&C) required
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service and communication abilities
• Proficiency with MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business ensuring retention and growth
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Renewals: prepare submissions, negotiate coverages, present proposals
• Monitor accounts receivable and collect outstanding balances
• Maintain agency management systems and data accuracy

Skills

Account management

Analytical thinking

Communication

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business with emphasis on retention and service excellence. Hybrid work is preferred, with options for remote work and occasional on-site meetings in assigned regions.

A P&C license is required to manage client coverage and renewals effectively. The role emphasizes technical competence, team leadership, and proactive client support, including policy administration, billing, claims handling, and