Remote Account Manager - Commercial Insurance

Insurance Office of America; Joliet (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America in Joliet, IL is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, and support new business. You will coordinate day-to-day administrative and customer service activities, resolving complex issues with accuracy.

The ideal candidate has 3+ years of account management or 5+ years in insurance, an active P&C license, and a CIC designation is preferred. Strong analytical, communication, and MS Office skills are essential.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing mandatory; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Ensure no errors or omissions in policy administration and billing.
• Monitor policy expirations and renewals; prepare submissions and negotiate coverages.
• Maintain agency management systems and carrier/vendor platforms with data accuracy.

Skills

Account management

Customer service

Analytical thinking

Communication

Multitasking

Organizational skills

MS Office

Education

Active P&C license

CIC designation (preferred)

High School Diploma

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Insurance Office of America in Joliet, IL is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, and support new business. You will coordinate day-to-day administrative and customer service activities, resolving complex issues with accuracy.

The ideal candidate has 3+ years of account management or 5+ years in insurance, an active P&C license, and a CIC designation is preferred. Strong analytical, communication, and MS Office skills are essential.