Remote Account Manager — Client Success & Retention

Paydex Technologies; Omaha (NE); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Job summary

Paydex Technologies is seeking a 100% remote Account Representative based in the United States. You will manage day-to-day relationships, handle inquiries, and collaborate with internal teams to deliver value.

Ideal candidates have 2+ years in account management, excellent communication, and experience with CRM tools like Salesforce or HubSpot. This remote role offers health benefits and a competitive salary.

Qualifications

• 2+ years in account management, customer success, client support, or inside sales.
• Exceptional written and verbal communication with a client-first approach.
• Ability to handle escalations and maintain relationships.
• Experience with CRM software and digital communication channels.

Responsibilities

• Manage day-to-day relationships with assigned business accounts, ensuring satisfaction, engagement, and retention.
• Respond to client inquiries and service requests across phone, email, and messaging.
• Conduct regular account check-ins and identify opportunities for expansion.

Skills

Account management

Customer success

Client communication

CRM proficiency

Tools

Salesforce

HubSpot

Job description

Paydex Technologies is seeking a 100% remote Account Representative based in the United States. You will manage day-to-day relationships, handle inquiries, and collaborate with internal teams to deliver value.

Ideal candidates have 2+ years in account management, excellent communication, and experience with CRM tools like Salesforce or HubSpot. This remote role offers health benefits and a competitive salary.