Remote Account Manager

Placements24; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses and unc

Fully remote

Health, dental, vision insurance

Paid time off

Job summary

Placements24 is seeking a proactive Remote Account Manager to join a distributed team. You will be the primary contact for key clients, driving satisfaction, retention, and revenue from anywhere.

This fully remote role requires strong communication, strategic thinking, and the ability to nurture trust-based client relationships. You will develop strategic account plans, conduct business reviews, and collaborate with sales, support, and product teams to deliver exceptional client experiences.

Qualifications

• Proven experience as an Account Manager or similar client-facing role.
• Excellent remote communication and presentation skills.
• Bachelor's degree in Business, Marketing or related field preferred.

Responsibilities

• Manage a portfolio of client accounts, ensuring high satisfaction and retention.
• Develop and execute strategic account plans to hit sales targets and grow revenue.
• Serve as the main client contact and address needs promptly across channels.
• Conduct regular business reviews to demonstrate value and align with needs.
• Collaborate with sales, support, and product teams to deliver top-tier experiences.
• Proactively identify risks and implement solutions to protect relationships.

Skills

Account management

Remote work

CRM (Salesforce)

Education

Bachelor's degree in Business/Marketing

Job description

About the Role

Our client is actively seeking a proactive and client-focused Remote Account Manager to join their distributed team. This position is fully remote, offering flexibility and the opportunity to manage key client relationships from anywhere. You will be the primary point of contact for our valued clients, ensuring their satisfaction, retention, and growth. This role requires exceptional communication skills, a strategic mindset, and the ability to build strong, trust-based relationships in a virtual environment. You will play a critical role in fostering client loyalty and driving recurring revenue, contributing directly to the company's expansion and market leadership.

Key Responsibilities

• Manage a portfolio of assigned client accounts , ensuring high levels of client satisfaction and retention.
• Develop and execute strategic account plans to achieve sales targets and identify expansion opportunities within existing accounts.
• Serve as the main point of contact for clients, addressing their needs and concerns promptly and effectively through various communication channels.
• Conduct regular business reviews with clients to demonstrate value and ensure alignment with their evolving needs.
• Collaborate with internal teams, including sales, support, and product development, to deliver exceptional client experiences.
• Proactively identify potential issues and implement solutions to mitigate risks and enhance client relationships.

Requirements

• Proven experience as an Account Manager , Key Account Manager, or similar client-facing sales role, ideally in a remote setting.
• Excellent remote communication , interpersonal, and presentation skills.
• Strong negotiation and problem-solving abilities.
• Proficiency with CRM software (e.g., Salesforce) and virtual collaboration tools.
• Demonstrated ability to manage complex client relationships and drive revenue growth.
• A Bachelor's degree in Business, Marketing, or a related discipline is preferred.

Benefits

• Highly competitive salary with performance-based bonuses and commission.
• Fully remote work environment , offering unparalleled flexibility.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and company holidays.
• Opportunities for continuous learning and professional development in a dynamic industry.