Remote Account Manager: Client Success & Growth for SMBs

INDI Staffing Services; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Fully Remote

Competitive Compensation

Home Office Setup

Flexible Hours

Healthcare

Financial Planning

Paid Leave

Dynamic Work Culture

Career Growth

Support

Elite Collaboration

Professional Development

Job summary

A global staffing agency is looking for an SSR Account Manager to act as the primary contact for a portfolio of small and mid-sized clients. This remote position involves maintaining client satisfaction, managing relationships, and addressing potential risks in interactions. The ideal candidate will have over 2 years of experience in customer success or similar roles, with a strong focus on account management. The role offers competitive compensation and a flexible work schedule.

Qualifications

• 2+ years of experience in Customer Success, Account Coordination, or similar roles.
• Experience managing high-volume accounts is essential.
• Willingness to travel 20% of the time.

Responsibilities

• Manage day-to-day client interactions.
• Track client satisfaction and address risks.
• Maintain internal records and support coordination efforts.

Skills

Client relationship management

Risk management

Proactive communication

Familiarity with Software Development roles

Job description

A global staffing agency is looking for an SSR Account Manager to act as the primary contact for a portfolio of small and mid-sized clients. This remote position involves maintaining client satisfaction, managing relationships, and addressing potential risks in interactions. The ideal candidate will have over 2 years of experience in customer success or similar roles, with a strong focus on account management. The role offers competitive compensation and a flexible work schedule.