Remote Account Manager: Client Success & Coordination

Arthur Elliott; Charlotte (NC); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Arthur Elliott is seeking an Account Manager to be the steady hand at the center of client relationships. You will manage day-to-day contact, coordinate deliverables across internal teams, and lead status meetings to keep campaigns on track.

The role emphasizes client service, timely updates, and active collaboration with Account Strategists, Project Managers, and department leads. This remote position covers the Eastern United States.

Qualifications

• 5 years of marketing account management experience — agency experience is a plus.
• Ability to travel 25% each month.
• Strong communication and relationship-building skills.
• Highly organized, deadline-driven, and attentive to the details that matter.
• Confident in managing client conversations and delivering timely follow-up.
• Experience working in a 100% remote environment.
• This is a remote position.

Responsibilities

• Serve as the main day-to-day contact for assigned accounts, providing timely updates and follow-through
• Coordinate deliverables across internal departments to ensure they align with client goals and expectations
• Schedule and lead client status meetings and weekly check-ins, preparing agendas and tracking action items
• Communicate clearly and frequently with clients — routing feedback, answering questions, and flagging issues as needed
• Track deliverables, deadlines, and changes using Wrike and Microsoft Teams
• Help draft and polish client communications, including recaps, reports, timelines, and presentation decks
• Maintain accurate account documentation in Zoho CRM and internal tracking systems
• Collaborate with Project Managers to ensure scopes, timelines, and team capacity are aligned
• Support senior team members on larger accounts or complex deliverables
• Help anticipate client needs, resolve issues early, and maintain a calm, proactive presence

Skills

Communication

Relationship-building

Organization

Deadline-driven

Remote work

Tools

Wrike

Microsoft Teams

Zoho CRM

Job description

Arthur Elliott is seeking an Account Manager to be the steady hand at the center of client relationships. You will manage day-to-day contact, coordinate deliverables across internal teams, and lead status meetings to keep campaigns on track.

The role emphasizes client service, timely updates, and active collaboration with Account Strategists, Project Managers, and department leads. This remote position covers the Eastern United States.