Remote Account Manager Associate – Commercial Lines

Insurance Office Of America, Inc.; Castro Valley (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick 时间

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager Associate - Commercial Lines to support the California and Western states clients from a remote or hybrid setup.

The role provides administrative and customer service support to the account team and producers, ensuring accurate policy handling and renewal activity. The ideal candidate holds an active P&C license, has 3+ years in account management or 5+ years in insurance, and demonstrates strong communication, problem-solving and

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Provide administrative and customer service support to the account team and Producers.
• Manage policy expirations and renewals; assist in renewal process.
• Handle policy administration, billing, claims, and coverage analysis.
• Review contracts to ensure proper coverages are included.
• Maintain agency management systems and data accuracy.
• Communicate workload status to the team and ensure timely completion.

Skills

Active P&C license

Excellent communication

Customer service orientation

Analytical and problem solving

Time management & organization

Multitasking

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office Of America, Inc. is seeking an Account Manager Associate - Commercial Lines to support the California and Western states clients from a remote or hybrid setup.

The role provides administrative and customer service support to the account team and producers, ensuring accurate policy handling and renewal activity. The ideal candidate holds an active P&C license, has 3+ years in account management or 5+ years in insurance, and demonstrates strong communication, problem-solving and