Remote Growth & Retention Account Director

Blacksmith Agency LLC; Miami (FL); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Base salary plus commission

Zusammenfassung

Blacksmith Agency is hiring an Account Director to own a defined book of recurring clients. The role focuses on retention, upselling, and maintaining a single client voice in collaboration with strategists and delivery teams.

You will manage a seven-figure annual quota, working remotely (USA or Canada) with a base plus commission structure. The ideal candidate has agency account management experience and a proven client-retention track record.

Qualifikationen

• Agency account management experience in marketing, digital, creative, or advertising.
• Track record of retaining clients and upselling with measurable numbers.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Aufgaben

• Own retention across your book of clients, renewals, and early warning when an account drifts.
• Identify upsell opportunities and sell them within each client.
• Manage a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to ensure a single, clear voice for the client.

Kenntnisse

Agency account management

Client relationship management

Quota ownership

Clear communication

Jobbeschreibung

Blacksmith Agency is hiring an Account Director to own a defined book of recurring clients. The role focuses on retention, upselling, and maintaining a single client voice in collaboration with strategists and delivery teams.

You will manage a seven-figure annual quota, working remotely (USA or Canada) with a base plus commission structure. The ideal candidate has agency account management experience and a proven client-retention track record.