Remote Account Executive - Travel Solutions & PM

BCD Travel; United States; Remote; USD 53,000 - 73,000; Full time

Benefits offered by this job

Flexible hours

Remote opportunities

Career growth

Generous vacation days

Wellbeing tools

Travel industry perks

Inclusive environment

Work From Anywhere 60 days

Job summary

BCD Travel seeks an Account Executive for a remote US role. You will support a portfolio of accounts with inside and client-facing project management, data analysis, and reporting. The role emphasizes CRM usage, client engagement, and collaboration with the program management team.

You will coordinate business plans, client reviews, and surveys, leveraging MS Office and BI tools, while maintaining strong English communication and relationships across levels.

Qualifications

• Knowledge of project management and BCD Travel Products and Services.
• Extensive knowledge of travel industry dynamics obtained through agency or procurement experience and financial acumen.
• Skilled in using Excel for reporting and creating PowerPoint slide decks.
• Experience with Power BI or other BI tools is a plus.
• Good command of the English language.
• Communication and interpersonal skills, comfortable interacting with all levels of the organization.
• Knowledgeable in client technology tools.
• College, Associate, or University degree or equivalent experience.

Responsibilities

• Monitor customer feedback to identify and resolve issues.
• Review and resolve discrepancies, i.e. credit card reconciliation.
• Develop a business plan with customers or support plan execution.
• Communicate updates and escalate when necessary.
• Establish and maintain relationships with key customer contacts.
• Work with CRM tools and knowledge of technology enablers.
• Analyze and develop plans for client needs from a project perspective.
• Support the program management team with research, data gathering, and reporting.

Skills

Project management knowledge

Travel industry knowledge

English communication

Interpersonal skills

Client technology tools

Education

College/Associate/University degree or equivalent experience

Tools

Excel

PowerPoint

Power BI

Job description

BCD Travel seeks an Account Executive for a remote US role. You will support a portfolio of accounts with inside and client-facing project management, data analysis, and reporting. The role emphasizes CRM usage, client engagement, and collaboration with the program management team.

You will coordinate business plans, client reviews, and surveys, leveraging MS Office and BI tools, while maintaining strong English communication and relationships across levels.