Remote Account Executive: Cross-Sell & Upsell (GovTech SaaS)

EPR Systems, Inc.; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

EPR Fireworks is seeking an Account Executive, Cross-Sell & Upsell to expand revenue within existing customers and drive adoption of the unified platform across public safety agencies. This remote role requires strategic selling to multi-stakeholder groups and a focus on expansion ARR.

As a trusted advisor, you will map customer needs to additional EPR solutions, collaborate across Customer Success, Sales Engineering, Marketing, and Product, and navigate public-sector procurement processes to

Qualifications

• 3–5 years of successful B2B SaaS sales experience, with experience growing existing accounts, closing multi-stakeholder deals, and ARR quota targets.
• Expert consultative selling and discovery capabilities, able to assess operational needs, identify expansion opportunities, influence diverse decision groups, and align solutions to strategic public safety outcomes.
• Proficiency with sales methodologies (e.g., MEDDIC, Challenger, Command of the Message) and strong operational acumen in CRM, forecasting hygiene, and pipeline management.
• Strategic account-growth mindset, with demonstrated success identifying whitespace, developing account plans, and driving cross-sell and upsell opportunities within an existing customer base.

Responsibilities

• Own the complete expansion sales process — from identifying cross-sell and upsell opportunities to value mapping, proposal development, negotiation, and closed-won execution.
• Build and manage a healthy expansion pipeline by prioritizing high-value accounts and following up on product interest.
• Lead consultative discovery conversations with chiefs, IT, and procurement stakeholders to diagnose challenges and identify additional EPR solutions.
• Partner with Customer Success, Sales Engineering, Marketing, Implementation, and Product to identify expansion opportunities and ensure accurate scoping.
• Maintain accurate CRM hygiene, forecasting methodologies, and provide clear expansion pipeline visibility.

Skills

B2B SaaS sales

Cross-sell & upsell

Sales methodologies

CRM & forecasting

Strategic account growth

Data-driven selling

Public sector procurement

Tools

CRM software

Job description

EPR Fireworks is seeking an Account Executive, Cross-Sell & Upsell to expand revenue within existing customers and drive adoption of the unified platform across public safety agencies. This remote role requires strategic selling to multi-stakeholder groups and a focus on expansion ARR.

As a trusted advisor, you will map customer needs to additional EPR solutions, collaborate across Customer Success, Sales Engineering, Marketing, and Product, and navigate public-sector procurement processes to