Remote Account Coordinator: Order & Client Support

Boundless Network, Inc.; Saint Paul (MN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation, sick, and personal time

401(k) with matching

Cool swag!

Job summary

Boundless Network, Inc. seeks an Account Coordinator to support the Account Executive team with administrative and business functions. You will coordinate orders, liaise with suppliers, and ensure accurate client billing while maintaining top-notch customer service.

The role emphasizes strong organization, excellent communication, and the ability to manage multiple projects in a fast-paced environment. Hybrid schedule, with some remote work and career growth opportunities.

Qualifications

• Promotional products industry or sales order coordinating experience preferred.
• Quick learner, with strong organizational and time management skills, as well as attention to detail.
• A proven problem-solver and skilled negotiator.
• Strong customer service skills and adaptability to different personality types.
• Excellent communication and listening skills.
• Strong computer skills and knowledge of Microsoft Office programs (Outlook, Word, and Excel).
• Ability to work in a fast-paced constantly changing environment and meet tight deadlines.
• Knowledge of ASI ProfitMaker, Salesforce and/or NetSuite a plus.

Responsibilities

• Collaborate with Account Executive, internal team, and suppliers to coordinate orders and fulfillment.
• Enter and review orders, verify details, track statuses, and ensure on-time shipment.
• Answer general questions, resolve issues, and ensure accurate client billing.
• Provide and manage ongoing reports and administrative support as needed.
• Gather project details with Account Executive and coordinate with warehouse personnel.
• Maintain website updates for key accounts and respond promptly to clients.
• Provide backup support for other sales teams and assist with new hire training.

Skills

Customer service

Organization

Time management

Communication

Microsoft Office

Negotiation

Problem solving

Adaptability

Sales support

Tools

Salesforce

NetSuite

ASI ProfitMaker

Job description

Boundless Network, Inc. seeks an Account Coordinator to support the Account Executive team with administrative and business functions. You will coordinate orders, liaise with suppliers, and ensure accurate client billing while maintaining top-notch customer service.

The role emphasizes strong organization, excellent communication, and the ability to manage multiple projects in a fast-paced environment. Hybrid schedule, with some remote work and career growth opportunities.