Account Coordinator

Hire Score LLC; Fremont (CA); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Hire Score LLC is seeking an Account Coordinator in Fremont, CA to assist in managing client product and business portfolios. The role involves processing orders, coordinating shipments, and maintaining project tracking. A hybrid work model is offered.

Ideal candidates have 2+ years in a related role, strong MS Office skills, and experience with ERP systems. A relevant associate or bachelor’s degree is preferred, with opportunities to collaborate across sales, operations and client services.

Qualifications

• 2+ years of experience in a coordinating/shipping/supply chain role.
• Strong proficiency with MS Word, Excel, Outlook and virtual collaboration tools.
• Experience with ERP systems and cross-functional coordination.

Responsibilities

• Manage client product and business portfolios from intake to delivery.
• Coordinate quotes, orders and shipment scheduling via land, air, or sea.
• Maintain documentation, budgets and project tracking in ERP.
• Collaborate with clients, suppliers and internal teams to meet client needs.
• Ensure compliance with company policies and quality standards.
• Support with billing and documentation workflows in coordination with corporate departments.

Skills

2+ years experience

Virtual communication

Education

Associate's degree

Bachelor's degree

Tools

MS Word

MS Excel

MS Outlook

Microsoft Teams

Webex

Zoom

ERP system

Job description

About the Role

As an Account Coordinator, you will assist with managing client product and business portfolios. This position encompasses the administration of client activity relating to composing client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. This role offers the opportunity to work a hybrid working model.

Responsibilities

• The Account Coordinator is the primary person responsible for following and managing an order from inception to payment.
• The role works closely with clients, suppliers, and internal teams to best meet client needs.
• Communication, detail orientation, accountability, positivity, and time management are key to success.
• Ensure client portfolios and sales teams align to and emulate the company’s policies, procedures, and behavioral expectations.
• Leading with quality and heart in every interaction.
• Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
• Assist with initiating quotes in support of client product requests.
• Receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
• Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
• Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse.
• Partner with Corporate Depts to ensure orders are processed for billing in a timely manner.

Required Skills

• 2+ years of experience
• High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred.
• ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.

Preferred Skills

• Associate's and/or Bachelor’s degree in business or related discipline
• Experience in a corporate sales and service environment

Compensation

$65,000 - $80,000 annual base salary (depending on experience)