Remote Access & Reimbursement Strategy Lead

Novartis Group Companies; East Hanover (NJ); Remote; USD 160,000 - 298,000; Full time

Job summary

Novartis Group Companies in the United States is seeking an Associate Director, Access & Reimbursement (ADAR) to partner with healthcare accounts across an assigned geography. This field-based, remote role focuses on education and guidance on reimbursement, payer coverage, billing and coding, and patient support resources to improve access.

The position requires a Bachelor's degree, 5+ years in pharma/biotech with patient services or market access experience (including 2+ years in patient

Qualifications

• Bachelor's degree required from 4-year college or university.
• 5+ years' experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions, including 2+ years in a patient support role for specialty products.
• Demonstrated experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways.
• Proven ability to manage strategic accounts, identify potential access barriers, and proactively develop solutions that support positive patient outcomes.
• Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows.
• Experience supporting specialty products distributed through Specialty Pharmacy networks and channels.
• Strong knowledge of reimbursement and product access pathways, including specialty pharmacy, buy-and-bill, and retail distribution models.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license.

Responsibilities

• Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum.
• Build trusted relationships with providers, administrators, revenue cycle leaders, billing and coding teams, pharmacy stakeholders, and health system decision-makers.
• Educate customers on access, reimbursement, payer coverage, claims management, and patient support resources using approved materials and strategies.
• Analyze reimbursement and access challenges, identify barriers to treatment, and help develop practical, compliant solutions to improve patient access.
• Serve as a subject matter expert on regional and local reimbursement dynamics, payer policies, and evolving healthcare market trends.
• Support implementation and pull-through of coverage decisions, proactively communicating changes that may impact patient access or account operations.
• Provide guidance on product acquisition and buy-and-bill processes, including inventory management, ordering, billing workflows, alternate distribution channels, and sites of care.
• Collaborate closely with Patient Support Services and cross-functional partners to facilitate issue resolution, case management support, and customer education.
• Share customer insights, reimbursement trends, and market dynamics with internal stakeholders to inform strategy and enhance customer support.
• Develop and execute territory-specific access and reimbursement plans that drive meaningful patient access while maintaining the highest standards of integrity and compliance.

Skills

Analytical thinking

Cross-functional collaboration

Employee development

Finance

Health economics

HTA

Innovation

Leadership

People management

Process management

Project management

Public affairs

Real world evidence

Regulatory compliance

Risk management

Value propositions

Education

Bachelor's degree

Job description

Novartis Group Companies in the United States is seeking an Associate Director, Access & Reimbursement (ADAR) to partner with healthcare accounts across an assigned geography. This field-based, remote role focuses on education and guidance on reimbursement, payer coverage, billing and coding, and patient support resources to improve access.

The position requires a Bachelor's degree, 5+ years in pharma/biotech with patient services or market access experience (including 2+ years in patient