Remote Access & Reimbursement Strategist—Associate Director

Novartis Group Companies; Bowling Green (KY); Remote; USD 160,000 - 298,000; Full time

Job summary

Novartis Group of Companies in the United States is seeking an Associate Director, Access & Reimbursement (ADAR) to partner with field teams and complex healthcare accounts, guiding reimbursement strategies and buy-and-bill processes to improve patient access across the designated geography.

This remote, field-based role requires deep payer knowledge, strong relationship-building, cross-functional collaboration, and rigorous project management to translate strategy into action while upholding

Qualifications

• Bachelor's degree from a 4-year college or university.
• 5+ years in pharma/biotech roles supporting Patient Services, Market Access, Sales, Account Management, or related functions, including 2+ years in patient support for specialty products.
• Experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways.

Responsibilities

• Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum.
• Educate customers on access, reimbursement, payer coverage, claims management, and patient support resources using approved materials and strategies.
• Analyze reimbursement and access challenges, identify barriers to treatment, and help develop practical, compliant solutions to improve patient access.
• Serve as a subject matter expert on regional and local reimbursement dynamics, payer policies, and evolving healthcare market trends.
• Support implementation and pull-through of coverage decisions, proactively communicating changes that may impact patient access or account operations.
• Provide guidance on product acquisition and buy-and-bill processes, including inventory management, ordering, billing workflows, alternate distribution channels, and sites of care.
• Collaborate closely with Patient Support Services and cross-functional partners to facilitate issue resolution, case management support, and customer education.
• Share customer insights, reimbursement trends, and market dynamics with internal stakeholders to inform strategy and enhance customer support.
• Develop and execute territory-specific access and reimbursement plans that drive meaningful patient access while maintaining the highest standards of integrity and compliance.

Skills

Access Reimbursement

Analytical Thinking

Cross-Functional Collaboration

Project Management

Public Affairs

Health Economics

HTA

Leadership

Education

Bachelor's degree

Job description

Novartis Group of Companies in the United States is seeking an Associate Director, Access & Reimbursement (ADAR) to partner with field teams and complex healthcare accounts, guiding reimbursement strategies and buy-and-bill processes to improve patient access across the designated geography.

This remote, field-based role requires deep payer knowledge, strong relationship-building, cross-functional collaboration, and rigorous project management to translate strategy into action while upholding