Remote Access Care Manager (US) — Pharma & Biotech

Ladders

United States

Remote

USD 116,000 - 193,000

Full time

8 hours ago

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Job summary

Ladders seeks an Access Care Manager for remote work from the United States to support patients through their treatment journey. You will collaborate with healthcare providers, payers, and internal teams to navigate reimbursement and remove access barriers, ensuring timely therapy progression and patient advocacy.

Ideal candidates bring extensive pharmaceutical access program experience, strong cross-functional skills, and fluency in English and Spanish, with a focus on ensuring compliant,

Qualifications

8+ years in pharmaceutical or related customer-facing roles
3-5 years of specialty pharmaceutical experience; reimbursement and access experience
Fluent in English and Spanish; strong compliance with regulations

Responsibilities

Serve as the primary contact for patients during their treatment journey
Conduct needs assessments to identify and address barriers to access
Coordinate care among healthcare providers to support timely therapy progression
Act as a reimbursement expert on coverage pathways and payer policies
Educate healthcare professionals on reimbursement and access resources
Develop account-level strategies to improve patient access
Engage with payers to clarify coverage and help drive resolutions

Skills

Customer-facing experience

Communication skills

Strategic planning

Bilingual English/Spanish

Reimbursement knowledge

Education

Master's degree or BSN or RPh

Job description

Ideal candidates bring extensive pharmaceutical access program experience, strong cross-functional skills, and fluency in English and Spanish, with a focus on ensuring compliant,

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