Remote 3rd-Party Collections Specialist – Performance Pay

LCS Financial Services Corporation; Orangeburg (SC); À distance; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Performance-based pay

Mon-Fri schedule

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Résumé du poste

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You’ll manage inbound and outbound calls, negotiate settlements, and ensure compliance while working remotely in approved states.

We value performance, integrity, and the ability to handle challenging conversations. Enjoy a schedule that supports work-life balance and opportunities to earn additional compensation based on results.

Qualifications

• 2+ years in third-party debt collection.
• Ability to manage collection accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• Bilingual English/Spanish is a plus.

Responsabilités

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain detailed account documentation and meet performance goals.
• Ensure compliance with federal, state, and local collection laws and policies.

Connaissances

Negotiation

Verbal communication

Active listening

Telephone etiquette

Skip-tracing tools

Bilingual English/Spanish

Debt collection laws

High-volume environment

Formation

High school diploma or equivalent

Outils

Skip-tracing tools

Description du poste

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You’ll manage inbound and outbound calls, negotiate settlements, and ensure compliance while working remotely in approved states.

We value performance, integrity, and the ability to handle challenging conversations. Enjoy a schedule that supports work-life balance and opportunities to earn additional compensation based on results.