Remote 3rd-Party Collections Specialist — Performance Pay

LCS Financial Services Corporation; Maryland City (MD); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule

Medical, dental & vision insurance

Life and disability insurance

401k retirement plan

Paid holidays

Flexible time off

Remote-work eligibility in approved US

Job summary

LCS Financial Services Corporation is seeking remote Collections Specialists to join our team. If you have experience in third-party collections, strong negotiation skills, and thrive in a performance-driven environment, you could be a great fit for this remote role.

As a Collections Specialist, you will handle calls, negotiate settlements, perform skip-tracing, maintain documentation, and ensure compliance with debt collection laws while working from a distraction-free home workspace.

Qualifications

• Minimum 2 years in third-party debt collection.
• Ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and active listening.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing tools to locate borrowers.
• Manage assigned portfolios and prioritize recovery.
• Aim for individual and departmental performance goals.
• Maintain accurate account documentation.
• Deliver professional interactions while handling difficult conversations.
• Ensure compliance with laws and company policies.

Skills

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Negotiation skills

Debt collection experience

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking remote Collections Specialists to join our team. If you have experience in third-party collections, strong negotiation skills, and thrive in a performance-driven environment, you could be a great fit for this remote role.

As a Collections Specialist, you will handle calls, negotiate settlements, perform skip-tracing, maintain documentation, and ensure compliance with debt collection laws while working from a distraction-free home workspace.