Remote 3rd-Party Collections Specialist — Performance-Based Pay

LCS Financial Services Corporation; Athens (GA); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance-based earnings

Weekdays schedule: 7:00 AM to 6:00 PM

Remote work in approved states

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from anywhere in the United States. If you have strong negotiation skills, a drive for results, and a background in third-party collections, this role could be a strong fit.

As a Collections Specialist, you'll handle inbound and outbound calls, negotiate payment plans, and uphold regulatory compliance. We offer performance-based earnings and a schedule that supports work-life balance.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Familiarity with skip-tracing tools and collection management systems.
• Bilingual English/Spanish communication skills.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from anywhere in the United States. If you have strong negotiation skills, a drive for results, and a background in third-party collections, this role could be a strong fit.

As a Collections Specialist, you'll handle inbound and outbound calls, negotiate payment plans, and uphold regulatory compliance. We offer performance-based earnings and a schedule that supports work-life balance.