Remote 3rd-Party Collections Specialist – Performance-Driven

LCS Financial Services Corporation; Clifton (TX); Remote; USD 42,000 - 62,000; Full time

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will handle inbound and outbound calls to negotiate resolutions on delinquent accounts, locate borrowers using skip-tracing tools, and arrange payment plans while ensuring regulatory compliance.

This is a remote role with national scope, requiring strong negotiation and bilingual English/Spanish communication.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Ability to negotiate payment arrangements and settlements.
• Knowledge of debt collection laws and regulations.
• Professional, distraction-minimized remote workspace for confidential conversations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrower finances.
• Use skip-tracing to locate borrowers and assets.
• Manage account portfolios and prioritize collection activities.
• Maintain accurate account documentation and meet performance goals.
• Ensure compliance with federal, state, and local collection laws.

Skills

Debt collection

Negotiation

Verbal communication

Remote work

Bilingual English/Spanish

Active listening

Regulatory compliance

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will handle inbound and outbound calls to negotiate resolutions on delinquent accounts, locate borrowers using skip-tracing tools, and arrange payment plans while ensuring regulatory compliance.

This is a remote role with national scope, requiring strong negotiation and bilingual English/Spanish communication.