Remote 3rd-Party Collections Specialist

LCS Financial Services Corporation; Montpelier (VT); Remote; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

100% Remote

Commission

Weekdays 7am–6pm

Medical, Dental & Vision Insurance

Life Insurance & Disability

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Zusammenfassung

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. This role emphasizes negotiation, compliance, and high-volume productivity from a home office.

Ideal candidates will have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently while meeting team goals. Remote work requires approved state residence and reliable internet.

Qualifikationen

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage accounts and negotiate settlements.
• Excellent verbal communication, active listening, and telephone etiquette.

Aufgaben

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions during difficult conversations.
• Ensure compliance with applicable laws and company policies.
• Maintain communication with management and team while working remotely.

Kenntnisse

Debt collection experience

Negotiation skills

Verbal communication

Independent work

Ausbildung

High school diploma

Tools

Skip-tracing tools

Collection management systems

Jobbeschreibung

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. This role emphasizes negotiation, compliance, and high-volume productivity from a home office.

Ideal candidates will have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently while meeting team goals. Remote work requires approved state residence and reliable internet.