Remote 3rd-Party Collections Specialist – Commission

LCS Financial Services Corporation; Charlotte (NC); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

100% Remote

Commission

Mon-Fri schedule

Health, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to work from home nationwide. You will negotiate resolutions, arrange payments, and use skip-tracing to locate borrowers while complying with laws.

The role emphasizes productivity, accuracy, and professional demeanor in a home-based setting. Ideal candidates have at least 2 years in third-party debt collection, strong communication skills, and the ability to work independently within a remote, performance-driven

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Professional, reliable, and able to work independently.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.
• Reliable internet connectivity and availability during scheduled hours.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' financials.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize recovery opportunities.
• Maintain accurate account documentation and compliance with laws.
• Communicate professionally with customers remotely.

Skills

Negotiation

Verbal communication

Active listening

Organization

Independence

Customer service

Attention to detail

Knowledge of debt collection laws

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to work from home nationwide. You will negotiate resolutions, arrange payments, and use skip-tracing to locate borrowers while complying with laws.

The role emphasizes productivity, accuracy, and professional demeanor in a home-based setting. Ideal candidates have at least 2 years in third-party debt collection, strong communication skills, and the ability to work independently within a remote, performance-driven