Remote 3rd-Party Collections Specialist — Commission Eligible

LCS Financial Services Corporation; Oklahoma; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Commission

Mon-Fri schedule

Health insurance

401k

Paid holidays

DTO

Team-oriented

Job summary

LCS Financial Services Corporation is hiring experienced remote Collections Specialists to work from home across a nationwide team. You will negotiate resolutions, set up payment plans, and use skip-tracing to locate borrowers and assets.

We value professionalism, regulatory compliance, and strong communication. Earn additional compensation through performance while contributing to a results-driven culture.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Meet individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable laws, company policies, and regulatory requirements.
• Maintain communication with management and team while working remotely.

Skills

Negotiation

Verbal communication

Organization

Independent work

Attention to detail

Remote work readiness

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring experienced remote Collections Specialists to work from home across a nationwide team. You will negotiate resolutions, set up payment plans, and use skip-tracing to locate borrowers and assets.

We value professionalism, regulatory compliance, and strong communication. Earn additional compensation through performance while contributing to a results-driven culture.