Remote 3rd-Party Collections Pro | Performance-Based Pay

LCS Financial Services Corporation; Crystal Bay (NV); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Plan

Paid Holidays

Flexible time-off

Remote work in approved states

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team and handle inbound/outbound calls, negotiate settlements, and ensure compliant, professional interactions from a home-based setup.

The role emphasizes performance-driven results, skip-tracing tools, and adherence to federal/state regulations, with opportunities for additional compensation based on performance.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Familiarity with skip-tracing tools and collection management systems.
• Bilingual English/Spanish communication skills.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' finances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities.
• Work toward individual and departmental performance goals.
• Maintain accurate account documentation.
• Deliver professional, respectful interactions while navigating difficult conversations.
• Ensure compliance with applicable laws and company policies.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Debt collection laws

Bilingual English/Spanish

Remote work

High-volume collections

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team and handle inbound/outbound calls, negotiate settlements, and ensure compliant, professional interactions from a home-based setup.

The role emphasizes performance-driven results, skip-tracing tools, and adherence to federal/state regulations, with opportunities for additional compensation based on performance.