Remarketing Specialist – Drive Recovery & Service (Hybrid)

1611 Ally Bank; United States; Hybrid; USD 48,000 - 54,000; Full time

Benefits offered by this job

PTO & Holidays

401K plan with match

Student loan pay-downs

Tuition reimbursement

Employee stock purchase plan

Job summary

Ally Financial is seeking a Remarketing Specialist to provide quality customer service and handle administrative duties for remarketing vehicle returns. You’ll work with customers, auto dealerships, vendors and financial institutions on retail and lease accounts, coordinating daily workloads with teammates.

The role emphasizes negotiating, data entry, and efficient process execution while supporting on-boarding of new vendors and ensuring accurate information flow across systems.

Qualifications

• Call Center experience strongly desired in financial services.
• General office and administrative procedures knowledge.
• Data entry and word processing skills.
• Oral and written communication to provide routine information.
• Computer skills to prepare policy manuals and enter data on spreadsheets.
• Judgment to apply guidelines and coordinate with others.

Responsibilities

• Minimize net credit losses by maximizing dollars recovered.
• Assist with onboarding new vendors and RFP information.
• Improve processes to deliver year-on-year expense results.
• Maintain vendor relations and daily communications.
• Perform data entry, system coding, inventory audits and reconciliations.
• Respond promptly to vendor requests.

Skills

Call Center Experience

Office Procedures

Data Entry

Oral & Written Communication

Computer Skills

Problem Solving

Education

High School Diploma or GED

Tools

Spreadsheets

Job description

Ally Financial is seeking a Remarketing Specialist to provide quality customer service and handle administrative duties for remarketing vehicle returns. You’ll work with customers, auto dealerships, vendors and financial institutions on retail and lease accounts, coordinating daily workloads with teammates.

The role emphasizes negotiating, data entry, and efficient process execution while supporting on-boarding of new vendors and ensuring accurate information flow across systems.