Dealer Success & Remarketing Specialist

TSP talent; Kent (WA); On-site; USD 52,000 - 66,000; Full time

Job description

Dealer Services Specialist II

serves as the primary point of contact for dealer clients, ensuring a smooth, high-quality experience across vehicle remarketing services.

• Manage post-sale activities and act as the liaison for issue resolution.
• Process transactions accurately and coordinate with auction, operations, and sales teams.
• Use CRM and digital tools to monitor account activity and maintain service standards.
• Prepare reports and keep dealers informed on titles, payments, and vehicle status.
• Apply automotive knowledge and strong customer service skills to build and maintain client relationships.
• Support a people-first culture by delivering responsive, professional communication.

Qualifications/Skills

strong customer service and relationship management, automotive and remarketing familiarity, accuracy in transaction processing, and proficiency with CRM/digital tools.