Relocation Web Lead Operations Specialist

Anywhere Real Estate; Memphis (TN); Remote; USD 42,000 - 56,000; Full time

Job summary

Anywhere Real Estate is seeking a Relocation Specialist to oversee CB Realty Web Lead operations, ensuring timely lead assignment, data accuracy, and efficient workflows for agents, customers, and partners. You will drive end-to-end lead management, referrals, and transaction coordination in a fast-paced environment.

The role emphasizes data integrity, cross-team communication, and the use of tech/AI tools to improve processes and outcomes across multiple systems.

Qualifications

• High School Diploma or equivalent.
• Two or more years in a customer-centric environment with administrative duties.
• One+ year in relocation or real estate (preferred).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent data entry with strong attention to detail.
• Ability to work under pressure with good organization.
• Strong interpersonal and communication skills.
• Flexibility for shifts across time zones and weekends.
• Professional verbal and written communication.
• Creative problem-solving abilities.

Responsibilities

• Referral management: handle lifecycle of web leads and referrals from intake to resolution.
• Agent assignment: review, route, and assign leads to qualified agents.
• Data entry: perform necessary data updates and improve processes using technology/AI tools.
• Transaction management and closing coordination: ensure timely information sharing.
• Communication: maintain regular contact with Web Lead Directors and stakeholders.
• Monitoring/follow up: track lead activity and maintain data across systems.
• Issue resolution: address concerns and take corrective action.
• Contract management: ensure milestone data accuracy and generate docs.
• Reporting: generate reports to monitor lead activity and performance.

Skills

Microsoft Office

Data entry

Organizational skills

Interpersonal skills

Verbal and written communication

Problem-solving

Time-zone flexibility

Education

High School Diploma

Tools

AI tools

Job description

Anywhere Real Estate is seeking a Relocation Specialist to oversee CB Realty Web Lead operations, ensuring timely lead assignment, data accuracy, and efficient workflows for agents, customers, and partners. You will drive end-to-end lead management, referrals, and transaction coordination in a fast-paced environment.

The role emphasizes data integrity, cross-team communication, and the use of tech/AI tools to improve processes and outcomes across multiple systems.