Relief Manager

Big 5 Corp; Shoreline (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player offers an exciting opportunity for an Assistant Manager passionate about sports and outdoor activities. This role is perfect for energetic individuals with strong customer service backgrounds, providing a pathway to higher management through a well-defined training program. You'll be responsible for leading a dedicated team, ensuring excellent customer experiences, and maintaining store operations. With over 400 locations, this company values talent and offers extensive benefits, making it a fantastic place to grow your career in retail management.

Benefits

Company Sponsored Education Assistance

Dental, Medical, Vision Insurance

Disability Insurance

Employee Purchase Discount

Employee Referral Program

Kinecta Credit Union Membership

Life Insurance

Paid Personal Time Off

Pet Insurance

401k/Roth IRA Savings Plan

Qualifications

• Must be 21 years of age or older.
• Must possess effective communication skills.

Responsibilities

• Opening and closing the store.
• Staffing and training service-oriented associates.
• Performing customer sales and service.

Skills

Customer Service

Organizational Skills

Communication Skills

Sales Techniques

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team and an Assistant Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth and our managers provide leadership and direction to the entire store team. Our Assistant Manager gains knowledge and experience, required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Responsibilities:

• Opening and closing of the store


• Staffing the store with "service" oriented associates


• Performing customer sales and service


• Directing sales and cashier associates throughout the store


• Training newly hired associates


• Merchandising and compliance of all company policies


• Answering customer inquiries from telephone calls


• Setting promotional signage, and other duties as assigned


• Enforcement of all company policies


• Learning and providing product descriptions


• Proposing add-on sales


• Checking and retrieve merchandise from storage areas


• Organize, restock, and clean merchandise on the sales floor


• Inventory control and enforcement of loss prevention policies

Requirements:

• Must be 21 years of age or older


• Must possess High School diploma, GED, High School Equivalency, certificated equivalent and/or relevant experience


• Must possess basic organizational and/or applicable math skills


• Upon accepting an offered position, candidate will be subject to E-Verify


• Light to moderate lifting may be required, with or without reasonable accommodation


• Must possess effective and demonstrable interactive and communicative skills Benefits:


• Company Sponsored Education Assistance


• Dental, Medical, Vision Insurance


• Disability Insurance


• Employee Purchase Discount


• Employee Referral Program


• Kinecta Credit Union Membership


• Life Insurance


• Paid Personal Time Off, Sick Time, and Vacation


• Pet Insurance


• Savings and Profit-Sharing Plan - 401k/Roth IRA


• Ticket Discounts to Top Attractions and Events

Pay Scale: $18.15 - $21.90/hour depending on store location.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.