FIFO Relief Village Manager - CASUAL

28 Villages; Friendly (MD); Remote; AUD 80,000 - 120,000; Full time

Job summary

An established industry player is expanding its Village Management teams and seeking Relief Village Managers to oversee operations at mining villages. In this pivotal role, you will lead dedicated teams, ensuring high service standards and a safe working environment. Your leadership will inspire staff and maintain seamless daily operations while managing costs and stock. The ideal candidate will possess strong management experience, exceptional customer service skills, and a hands-on approach to team support. Join a dynamic company that values both hard and soft skills, and make a significant impact in a rewarding environment.

Qualifications

• Previous village supervisory or management experience is essential.
• Strong focus on customer service excellence and a positive approach.

Responsibilities

• Oversee full village operations including cleaning, housekeeping, and catering.
• Create a safe work culture and manage staff rostering and timesheets.

Skills

Leadership

Customer Service

Problem Solving

Communication

Flexibility

Education

Valid Manual Drivers’ Licence

Approved Managers Licence

Safety and Training Qualifications

Tools

INX Software

Microsoft Suite

Job description

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At 28 Villages, we provide remote accommodation, catering and support services to mining companies operating in remote Western Australia. We deliver village management services, bringing our villages to life through friendly customer service and outstanding catering.

Currently, we are expanding our Village Management teams and seeking Relief Village Managers to oversee operations at our mining villages in WA. In this role, you will lead and inspire our teams of Utilities and Chefs, ensuring the delivery of outstanding services to our clients and guests.

The Role

• Casual position
• Competitive Day Rate
• FIFO Ex Perth

This role is pivotal in ensuring seamless daily operations and maintaining high service standards. You will receive continuous support from senior management and report directly to the Area Manager.

Duties include, but are not limited to:

• Creating a safe work culture through the delivery daily pre-start team meetings
• Managing full Village Operations including Cleaning, Housekeeping, and Catering services in accordance with client expectations
• Ensuring consistent operational performance, while maintaining safety standards
• Cost control and stock management
• Rostering of staff and approving timesheets

The Person

The ideal candidate will have previous village supervisory or management experience, most importantly a great work ethic and positive approach to problem solving. The following attributes are strongly desired:

• "Hands-on" approach with the ability to "teach not tell" when supporting your team
• Able to maintain composure and communicate with customers and co-workers in a polite and professional manner
• Flexible and adaptable approach
• Strong focus on customer service excellence
• Friendly and approachable management style
• Commitment to promoting a safe working environment
• Available for FIFO from Perth

Role Requirements

Your capabilities extend beyond qualifications, and at 28 Villages, we highly regard soft skills alongside experience. However, the following abilities and qualifications are preferred, highly valued, or essential for consideration:

• Valid Manual drivers’ licence (necessary)
• Approved Managers licence (necessary)
• Proficient in using INX Software (necessary)
• Good computer skills using the Microsoft Suite
• Prior experience in Management of remote mining villages (necessary)
• Hospitality experience minimum 5 years (desirable)
• Ability to pass a medical and drug and alcohol screen (necessary)
• National Police Clearance, or willing to obtain one (necessary)
• Safety and Training qualifications will be highly regarded.

If you believe that you have the necessary attitude and skills for this role then don't hesitate, apply now!

How do your skills match this job?

Your application will include the following questions:

• How many years' experience do you have as a Village Manager?
• Do you have a current Police Check (National Police Certificate) for employment?
• Which of the following statements best describes your right to work in Australia?
• Are you willing to undergo a pre-employment medical check?
• Do you have a current Western Australian approved managers liquor licence?
• What's your expected annual base salary?
• What's your preferred work type?
• How much notice are you required to give your current employer?