Relief Manager

Big 5 Corp; Bothell (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who is passionate about sports and outdoor activities. This role offers a fantastic opportunity for growth within the company, supported by a well-defined training program. You will lead a team, manage daily operations, and ensure exceptional customer service while fostering a positive store environment. If you are energetic, enthusiastic, and ready to take the next step in your career, this position could be the perfect fit for you. Join a team that values your contributions and offers a range of benefits to support your career development.

Benefits

Company Sponsored Education Assistance

Dental, Medical, and Vision Insurance

Disability Insurance

Employee Purchase Discount

Employee Referral Program

Life Insurance

Paid Personal Time Off

Pet Insurance

401k/Roth IRA Savings Plan

Ticket Discounts to Attractions

Qualifications

• Candidates should be enthusiastic and energetic with strong customer service backgrounds.
• Relevant educational paths suited for the industry are preferred.

Responsibilities

• Opening and closing the store while managing staff and customer service.
• Training new associates and ensuring compliance with company policies.
• Controlling inventory and enforcing loss prevention policies.

Skills

Customer Service

Organizational Skills

Communication Skills

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is an excellent career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for growth, and our managers provide leadership and direction to the entire store team. As an Assistant Manager, you will gain knowledge and experience necessary for promotion to higher management positions, under the guidance of experienced personnel. A well-defined training program will be provided to help you develop within our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with strong customer service backgrounds and relevant educational paths suited for the industry.

Responsibilities

1. Opening and closing the store
2. Staffing the store with service-oriented associates
3. Performing customer sales and service
4. Directing sales and cashier associates
5. Training newly hired associates
6. Merchandising and ensuring compliance with all company policies
7. Answering customer inquiries via telephone
8. Setting promotional signage and other assigned duties
9. Enforcing all company policies
10. Learning and providing product descriptions
11. Proposing add-on sales
12. Checking and retrieving merchandise from storage
13. Organizing, restocking, and cleaning merchandise on the sales floor
14. Controlling inventory and enforcing loss prevention policies

Requirements

1. Must be 21 years of age or older
2. Must possess a High School diploma, GED, or relevant experience
3. Basic organizational and applicable math skills
4. Subject to E-Verify upon accepting an offer
5. Light to moderate lifting may be required, with or without reasonable accommodation
6. Effective interactive and communication skills

Benefits

• Company Sponsored Education Assistance
• Dental, Medical, and Vision Insurance
• Disability Insurance
• Employee Purchase Discount
• Employee Referral Program
• Kinecta Credit Union Membership
• Life Insurance
• Paid Personal Time Off, Sick Time, and Vacation
• Pet Insurance
• Savings and Profit-Sharing Plan - 401k/Roth IRA
• Ticket Discounts to Top Attractions and Events

Pay Scale

$19.46 - $19.95/hour depending on store location

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.