Reliability Engineer - SRE & AI-Driven Automation

The Hartford; Columbus (OH); Hybrid; USD 91,200 - 136,800; Full time

Job summary

The Hartford is hiring a Reliability Engineer to lead infrastructure resilience for cloud and SAAS environments. You will partner with IT teams to instrument code, build AI-driven runbooks, and optimize CI/CD while maintaining security and performance.

The role offers a hybrid schedule with 3 days in the office (Columbus, OH; Chicago, IL; Hartford, CT; Charlotte, NC) and strong collaboration across teams. 3+ years in SRE/DevOps required with AWS/Kubernetes expertise.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), or DevOps.
• Hands‑on experience with observability tools: Splunk, Dynatrace, CloudWatch.
• Deep knowledge of Infrastructure as Code (IaC) with Terraform, CloudFormation.
• Proven ability to optimize CI/CD pipelines, automate deployments, and enforce DevSecOps best practices.
• Expertise in cloud platforms (AWS) and Kubernetes-based microservices environments.
• Strong proficiency in Python, Java for infrastructure automation and tooling development.
• Experience in AI/ML frameworks for observability, predictive failure detection, and AI-driven troubleshooting desirable
• Experience with Oracle and SQL Server relational database technologies. Knowledge of open‑source database technologies is beneficial.
• Demonstrated experience working within Agile frameworks and methodologies.
• Excellent analytical, problem solving and interpersonal skills.

Responsibilities

• Assist in instrumenting code to generate metrics on technology health—availability, performance, quality, currency and resiliency.
• Influence technical strategy for the organization, considering cross-functional impacts and architecture rationalization.
• Serve as a technical leader for the applications supported, with depth and breadth across technologies, integrations and business domains.
• Develop tooling, alerts, and response mechanisms to identify and address reliability risks with automation.
• Enhance the delivery flow by engineering solutions that increase speed while upholding reliability standards.
• Implement preventative controls and drive automation and self-healing to improve cost efficiency.
• Promote and implement innovative solutions.
• Ensure operational excellence and rapid triage for high‑impact incidents.

Skills

Observability tools

Terraform

AWS

Kubernetes

Python

Java

DevSecOps

CI/CD

AI/ML for observability

Oracle/SQL Server

Agile

Education

Bachelor’s or Master’s degree in CS/Engineering

Tools

Splunk

Dynatrace

CloudWatch

Terraform

CloudFormation

Job description

The Hartford is hiring a Reliability Engineer to lead infrastructure resilience for cloud and SAAS environments. You will partner with IT teams to instrument code, build AI-driven runbooks, and optimize CI/CD while maintaining security and performance.

The role offers a hybrid schedule with 3 days in the office (Columbus, OH; Chicago, IL; Hartford, CT; Charlotte, NC) and strong collaboration across teams. 3+ years in SRE/DevOps required with AWS/Kubernetes expertise.