Relationship Specialist I: Member Experience & Solutions

VyStar Credit Unions; Titusville (FL); Hybrid; USD 32,000 - 46,000; Full time

Job summary

VyStar Credit Union is seeking a Relationship Specialist I in Titusville, FL. You will greet members, identify needs, and promote VyStar financial solutions both in person and by phone. The role combines sales with service in a fast-paced environment.

You will handle deposits, accounts, and loan applications while educating members on products and ensuring compliance. Excellent communication and multitasking are essential for success.

Qualifications

• Requires High School Diploma or GED; Associate’s degree preferred.
• Experience in sales or customer service, preferably in a financial institution.
• Strong listening, verbal and written communication skills; ability to multi-task in a fast-paced environment.

Responsibilities

• Greet members in-person and on the phone to provide excellent service.
• Identify member needs and cross-sell VyStar solutions.
• Process deposits, withdrawals, account openings, and loan applications.
• Explain products and services and refer complex needs to specialists.
• Maintain accurate records and comply with regulatory requirements.

Skills

Listening skills

Verbal communications

Written communications

Sales-oriented

Customer service

Professional demeanor

Time management

Critical thinking

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Internet

Job description

VyStar Credit Union is seeking a Relationship Specialist I in Titusville, FL. You will greet members, identify needs, and promote VyStar financial solutions both in person and by phone. The role combines sales with service in a fast-paced environment.

You will handle deposits, accounts, and loan applications while educating members on products and ensuring compliance. Excellent communication and multitasking are essential for success.