About Us
Focus EduSolutions (FES) is a healthcare and education technology company headquartered in Boston, USA. FES serves people with intellectual and developmental disabilities (IDD) across the United States through two Programs:
- Hello, It's Me: a Medicaid-reimbursable assistive technology app for adults with IDD, sold to families and IDD provider agencies.
- RelateSpark®: a transition readiness Program for special education students, sold to US public school districts, plus group relationship coaching Programs for IDD provider agencies.
We are building our India-based outbound sales team. Your first market is Massachusetts. More US states follow.
About the Role
You will work US business hours from home. You will call and email US decision makers, open new accounts (hunting) and grow existing ones (farming). Your goal: book qualified meetings and move signed contracts forward for our US leadership team. You will follow a clear, structured outreach playbook with scripts, email sequences and a fixed call cadence.
Who You Will Reach
- US public school districts (RelateSpark®): Special Education Directors, Directors of Student Services, Transition Coordinators.
- Group homes, residential providers, adult day programs and IDD service agencies (group relationship coaching contracts and Hello, It's Me®): Executive Directors, Program Directors, Residential Managers.
Key Responsibilities
- Make 60+ outbound calls and send 40+ personalized emails every shift.
- Research target accounts and decision makers on LinkedIn, district websites and US state directories.
- Hunting: open new districts and agencies through cold calls, cold email and LinkedIn outreach.
- Farming: follow up with existing contacts, pilot sites and past enquiries to renew and expand contracts.
- Qualify every lead on need, funding source, decision maker and timeline.
- Book discovery meetings directly on the US team's calendar.
- Log every call, email and outcome in the CRM during the same shift.
- Send a daily activity report and a weekly pipeline report.
Must Have
- 2 to 6 years of international outbound voice experience. US process preferred.
- B2B cold calling to senior decision makers. B2B appointment setting for a US sales team counts. B2C telesales alone does not qualify.
- Excellent spoken and written English, neutral accent, clear and error-free emails.
- Confidence with gatekeepers, voicemail and objections.
- Hands-on CRM use: HubSpot, Zoho, Salesforce or similar.
- Readiness for a fixed night shift, Monday to Friday.
- Laptop, headset, quiet workspace, broadband with backup connection, and power backup.
- Graduate in any discipline.
Good to Have
- Experience selling to US schools, EdTech, healthcare or US nonprofit organizations.
- LinkedIn Sales Navigator, Apollo or ZoomInfo.
Shift and Work Mode
- Work from home, anywhere in India.
- Shift: 6:30 PM to 3:30 AM IST, Monday to Friday (US Eastern business hours). From March to early November, US daylight saving moves the shift one hour earlier: 5:30 PM to 2:30 AM IST.
- Saturday and Sunday off.
What We Offer
- Fixed salary plus monthly incentives on qualified meetings and signed contracts.
- Direct work with the US founder and leadership team.
- Structured training on the US education and disability services markets.
- Growth path to Senior Relationship Executive and Team Lead as the India team scales.
Selection Process
1. Naukri questionnaire screening.
2. 15-minute phone round in English.
3. Written email test.
4. Live mock cold call with the US team.
5. Offer.