Relationship-Driven Personal Banker II

Fifth Third Bank; Texas; Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Fifth Third Bank is seeking a Personal Banker II in Houston, TX to provide exceptional customer experiences and build lasting relationships across the customer lifecycle. You will use a consultative sales approach and stay informed about bank products and services.

The role emphasizes risk awareness, ethical conduct, and collaboration with internal teams to meet customer needs and enhance financial solutions.

Qualifications

• High School Diploma/GED and 1 year of customer service experience, or a college degree or equivalent military experience.
• Experience in a sales environment is required; experience in financial services is a plus.
• Ability to develop comfort with both new customer acquisition and deepening relationships.

Responsabilités

• Create a memorable customer experience by building and maintaining relationships in an assigned book of business.
• Use a consultative approach to uncover customer needs and tailor recommendations.
• Maintain knowledge of bank products, services, and processes.
• Collaborate with internal partners to meet customer needs and resolve problems.
• Analyze customer credit data to ensure appropriate financial solutions.

Connaissances

Customer service

Sales experience

Communication skills

Formation

High School Diploma/GED

College degree

Outils

NMLS Certification

Description du poste

Fifth Third Bank is seeking a Personal Banker II in Houston, TX to provide exceptional customer experiences and build lasting relationships across the customer lifecycle. You will use a consultative sales approach and stay informed about bank products and services.

The role emphasizes risk awareness, ethical conduct, and collaboration with internal teams to meet customer needs and enhance financial solutions.