Relationship Banker II — Build Financial Solutions

Fifth Third Bank, N.A.; Houston (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Fifth Third Bank, National Association in Houston, TX, is seeking a Personal Banker II to deliver exceptional customer experiences and build enduring relationships. You will proactively engage customers, assess needs, and present tailored financial solutions across the lifecycle, while following risk and compliance guidelines.

The role emphasizes consultative selling, cross-availability of products, and collaboration with internal partners to ensure customer satisfaction and growth.

Qualifications

• High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience.
• Experience in a sales environment preferred; financial industry experience a plus.
• Ability to build and deepen customer relationships and explain financial solutions.

Responsibilities

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business.
• Use a consultative approach to uncover needs and tailor recommendations.
• Maintain working knowledge of products, services, and processes offered.
• Collaborate with internal partners to meet customer needs and resolve issues.
• Analyze customer credit data to align solutions with needs.
• Provide customer support reinforcing new technology value.
• Adhere to the Bancorp Code of Business Conduct and Ethics.
• Other duties as assigned

Skills

Customer service

Sales experience

Banking knowledge

Communication skills

Problem solving

Education

High School Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank, National Association in Houston, TX, is seeking a Personal Banker II to deliver exceptional customer experiences and build enduring relationships. You will proactively engage customers, assess needs, and present tailored financial solutions across the lifecycle, while following risk and compliance guidelines.

The role emphasizes consultative selling, cross-availability of products, and collaboration with internal partners to ensure customer satisfaction and growth.