Relationship-Driven Personal Banker II

Fifth Third Bank, N.A.

Houston (TX)

On-site

USD 42,000 - 55,000

Full time

9 days ago

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Job summary

Fifth Third Bank in Houston, TX is seeking a Personal Banker II to deliver exceptional customer experiences and build lasting relationships with existing and prospective customers. You will help customers address financial needs through consultative sales and service in a fast-paced banking environment.

The role requires knowledge of banking products, risk awareness, and the ability to analyze credit data to tailor solutions.

Qualifications

High School Diploma or GED with 1 year customer service experience, or college degree.
Experience in a sales environment; financial industry experience is a plus.
Ability to develop comfort with both new household acquisitions and deepening relationships.
Strong verbal and written communication representing the bank.
Ability to analyze credit and financial information.
Demonstrates business acumen and sound decision making.
SAFE Act registration required at employment via NMLS.

Responsibilities

Create memorable customer experiences by expanding relationships in assigned book of business.
Use consultative approach to uncover needs and tailor recommendations.
Maintain knowledge of products, services, and processes.
Collaborate with internal partners to meet customer needs and resolve issues.
Analyze customer credit data to match appropriate solutions.
Provide customer support reinforcing the value of technology.
Adhere to Bancorp Code of Conduct and policies.
Other duties as assigned.