Relationship-Driven Banking Associate

JPMorgan Chase & Co.; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

JPMorgan Chase & Co. in Baton Rouge is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the brand with hospitality. You will build trusted relationships, learn and explain Chase solutions, and support daily branch operations to help clients meet their financial goals.

The role emphasizes customer-focused service, teamwork with branch colleagues, and leveraging technology to enhance client experiences and satisfaction.

Qualifications

• High school diploma or GED equivalent.
• Customer service experience required.
• Ability to greet clients and deliver attentive service.
• Willingness to learn Chase technology tools.
• Cash handling experience desirable.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue system.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Cash handling

Tech literacy

Communication

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Baton Rouge is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the brand with hospitality. You will build trusted relationships, learn and explain Chase solutions, and support daily branch operations to help clients meet their financial goals.

The role emphasizes customer-focused service, teamwork with branch colleagues, and leveraging technology to enhance client experiences and satisfaction.