Relationship Banker: Client Solutions & Banking

JPMorgan Chase & Co.; Ruston (LA); On-site; USD 40,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Ruston, Louisiana is seeking a Relationship Banker to deliver proactive financial guidance and hospitality in a Chase Branch. You will build trust, educate clients on digital tools, and coordinate with a team of experts to meet financial needs.

The role emphasizes client relationship management, adherence to risk controls, and the ability to work flexible branch hours including weekends. A strong focus on service and compliance is required.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable client experiences and elevate service.
• Excellent communication, both in person and by phone, with tailored product explanations.
• Ability to resolve client issues with attention to detail and compliance.
• Meet risk and regulatory requirements and complete required training.
• High school degree or GED; licenses required or pursued after hire.
• NMLS/SAFE Act licensing requirements may apply; registration/compliance needed.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients; meet with them in person and by phone to build relationships.
• Communicate clearly to understand needs and tailor product recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, ATMs.
• Learn products quickly and connect clients to specialists for complex needs.
• Adhere to banking policies, procedures and regulatory requirements.

Skills

Sales experience

Client service

Communication skills

Regulatory compliance

Licensing knowledge

Education

High school degree or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. in Ruston, Louisiana is seeking a Relationship Banker to deliver proactive financial guidance and hospitality in a Chase Branch. You will build trust, educate clients on digital tools, and coordinate with a team of experts to meet financial needs.

The role emphasizes client relationship management, adherence to risk controls, and the ability to work flexible branch hours including weekends. A strong focus on service and compliance is required.