Relationship-Driven Banker — Sales, Service & Transactions

First Bank Richmond; Indiana; Hybrid; USD 38,000 - 52,000; Full time

Job summary

First Bank Richmond is seeking a Universal Banker to provide comprehensive banking services to consumer and commercial clients. The role combines teller transactions with relationship-based sales, ensuring accurate processing while complying with policies and regulatory requirements.

You will engage customers in financial conversations, identify needs, and recommend suitable bank products and solutions to support financial success.

Qualifications

• High school diploma or equivalent required.
• Prior banking, retail, or customer service experience preferred.
• Experience working with both consumer and small business clients is a plus.
• Knowledge of consumer and commercial banking products and services.

Responsibilities

• Deliver exceptional service to both consumer and commercial clients in person and via phone.
• Build and deepen customer relationships by understanding financial needs and goals.
• Conduct needs-based conversations and provide tailored banking solutions.
• Resolve customer issues promptly and escalate complex concerns as appropriate.

Skills

Sales skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

First Bank Richmond is seeking a Universal Banker to provide comprehensive banking services to consumer and commercial clients. The role combines teller transactions with relationship-based sales, ensuring accurate processing while complying with policies and regulatory requirements.

You will engage customers in financial conversations, identify needs, and recommend suitable bank products and solutions to support financial success.