Relationship Banking & Sales Specialist

Firstrust Bank; Conshohocken (Montgomery County); Presencial; USD 38 000 - 58 000; Tempo integral

Resumo da oferta

Firstrust Bank is seeking a Universal Banker to serve as the single point of contact for walk-in customers, delivering sales, service and referrals with an emphasis on building lasting relationships. You will handle transactions, educate customers on banking products, and support branch leadership to meet goals.

The role emphasizes exceptional customer service, accuracy in cash handling, and compliance with banking regulations, with opportunities for growth and professional development.

Qualificações

• Minimum of one year of customer service experience, preferably in a banking or retail environment.
• Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
• Detail-oriented with excellent organizational and multitasking abilities.

Responsabilidades

• Greet customers with a warm and friendly smile, creating a welcoming atmosphere.
• Provide service to customers in a timely and professional manner, and cross-sell Bank products.
• Process transactions accurately such as deposits, withdrawals, loan payments, and account inquiries.

Conhecimentos

Customer service

Sales aptitude

Communication

Formação académica

High School diploma or equivalent

Ferramentas

Banking software

Descrição da oferta de emprego

Firstrust Bank is seeking a Universal Banker to serve as the single point of contact for walk-in customers, delivering sales, service and referrals with an emphasis on building lasting relationships. You will handle transactions, educate customers on banking products, and support branch leadership to meet goals.

The role emphasizes exceptional customer service, accuracy in cash handling, and compliance with banking regulations, with opportunities for growth and professional development.