Relationship Banking Specialist — Teller & Platform

Peoples Bank - Newton, NC; Claremont (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank seeks an Universal Banker to deliver a high-quality customer experience by combining transactions with consultative service. You will support both teller and platform responsibilities, engage customers, identify financial needs, and connect them with banking solutions, digital tools, and internal partners.

In this role you will own each customer interaction, maintain cash controls and compliance, and participate in branch growth, customer retention, and performance objectives in a

Qualifications

• High School diploma or equivalent required.
• 1-3 years of banking, retail sales, or customer service preferred.
• Cash-handling experience preferred.

Responsibilities

• Deliver consistent, high-quality customer experience in branch.
• Handle teller and platform tasks with accuracy and compliance.
• Identify customer needs and connect to banking solutions and partners.
• Maintain cash controls, follow ECS standards, and meet performance goals.

Skills

Customer service

Relationship-building

Communication

Sales mindset

Problem-solving

Attention to detail

Multi-tasking

CRM systems

Banking technology

Education

High School diploma or equivalent

1-3 years experience in banking, retail sales, or customer service

Tools

Banking systems

CRM tools

Job description

Peoples Bank seeks an Universal Banker to deliver a high-quality customer experience by combining transactions with consultative service. You will support both teller and platform responsibilities, engage customers, identify financial needs, and connect them with banking solutions, digital tools, and internal partners.

In this role you will own each customer interaction, maintain cash controls and compliance, and participate in branch growth, customer retention, and performance objectives in a