Personal Banking & Transactions Specialist

Talentify; O'Fallon (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Talentify is seeking a Universal Banker to deliver exceptional customer experiences while handling teller transactions and personal banking services. You will build relationships, identify financial needs, and contribute to branch growth through referrals.

The role requires accuracy, compliance, and strong communication with customers in a fast-paced environment. You will work at the assigned branch, perform daily banking operations, and stay current on bank products and regulations to support

Qualifications

• High school diploma or equivalent required.
• Strong customer service and interpersonal skills are essential.
• Ability to identify customer needs and present suitable solutions.

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, and payments.
• Open and maintain consumer accounts with accuracy and compliance.
• Engage customers to identify financial needs and recommend products and services.
• Participate in referral programs to support branch growth and sales goals.
• Maintain cash drawer and adhere to cash handling procedures.
• Provide excellent service in person and by phone, resolving issues professionally.
• Stay informed about bank products and regulations to assist customers.
• Identify potential fraud and follow security protocols.
• Comply with banking regulations including BSA requirements.

Skills

Customer service

Relationship-building

Attention to detail

Communication

Sales/referrals

Education

High school diploma or equivalent

Tools

POS systems

Job description

Talentify is seeking a Universal Banker to deliver exceptional customer experiences while handling teller transactions and personal banking services. You will build relationships, identify financial needs, and contribute to branch growth through referrals.

The role requires accuracy, compliance, and strong communication with customers in a fast-paced environment. You will work at the assigned branch, perform daily banking operations, and stay current on bank products and regulations to support