Universal Banker: Customer-Centric Banking Pro

Peoples-Bank; Denver (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Peoples Bank is seeking a Universal Banker to deliver a consistent, high-quality customer experience by combining accurate transactions, consultative service, and relationship-building banking solutions. This role blends teller duties with platform responsibilities, engaging customers, identifying financial needs, and connecting them to appropriate tools and internal partners.

The ideal candidate has a high school diploma, 1–3 years in banking or customer service, strong communication, active

Qualifications

• High School diploma or equivalent required.
• 1–3 years in banking, retail sales, or customer service preferred.
• Cash-handling experience preferred.
• Proficiency with banking systems and CRM tools.
• Strong customer service and communication skills.

Responsibilities

• Deliver a consistent, high-quality customer experience.
• Support teller and platform responsibilities within the branch.
• Engage customers through proactive, needs-based conversations.
• Identify financial needs and connect them to banking solutions, digital tools, and internal partners.
• Maintain cash controls and compliance standards.
• Collaborate with teammates to achieve branch goals.

Skills

Customer service

Relationship-building

Communication

Active listening

Sales skills

Problem-solving

Attention to detail

Multi-tasking

Adaptability

Cash handling

Education

High School diploma or equivalent

Tools

CRM tools

Banking systems

Job description

Peoples Bank is seeking a Universal Banker to deliver a consistent, high-quality customer experience by combining accurate transactions, consultative service, and relationship-building banking solutions. This role blends teller duties with platform responsibilities, engaging customers, identifying financial needs, and connecting them to appropriate tools and internal partners.

The ideal candidate has a high school diploma, 1–3 years in banking or customer service, strong communication, active