Relationship Banking Specialist II

Fifth Third Bank; West Union (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in West Union, OH seeks a Retail Personal Banker II to support customers with deposits, loans and fee-based services. The program includes onboarding, rotations, and certification to demonstrate role readiness in the Retail Personal Banker family.

The role emphasizes consultative sales, risk awareness, and customer satisfaction while collaborating with partners to deliver holistic financial solutions and referrals.

Qualifications

• College degree or work experience providing transferrable skills.
• Sales experience and comfort with cross-selling to existing customers.
• Ability to analyze financial information with basic math skills.
• Professional appearance and strong communication abilities.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of retail products and promote suitable solutions.
• Set appointments for financial reviews using approved tools.
• Cross-sell to the existing customer base and assist with outreach.
• Collaborate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales skills

Customer relationship

Communication

Math skills

Professional appearance

Education

College degree or equivalent experience

Job description

Fifth Third Bank in West Union, OH seeks a Retail Personal Banker II to support customers with deposits, loans and fee-based services. The program includes onboarding, rotations, and certification to demonstrate role readiness in the Retail Personal Banker family.

The role emphasizes consultative sales, risk awareness, and customer satisfaction while collaborating with partners to deliver holistic financial solutions and referrals.