Personal Banker II: Sales & Relationship Builder

Fifth Third Bank, N.A.; Union (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank, National Association in Union, KY seeks candidates for a Retail Personal Banker II development program. Selected associates will complete a 4-8 week onboarding with rotations through Operations and Sales & Service, culminating in a certification to advance within the Retail Personal Banker role family.

The program emphasizes consultative selling of deposits, loans, and services, relationship-building with customers, and collaboration with Mortgage, Small Business, and

Qualifications

• College degree or work experience providing transferable skills.
• Experience in financial services preferred.
• Ability to perform consultative sales to acquire new customers and cross-sell to existing customers.
• Understanding of advanced math for credit/financial analysis.
• Professional representation of Fifth Third Bank in appearance and communication.
• Familiarity with Retail policies and procedures.

Responsibilities

• Use consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners (Mortgage, Small Business, Commercial) when appropriate.
• Meet/exceed customer experience and production goals.

Skills

Sales experience

Customer service

Financial needs assessment

Cross-selling

Relationship building

Education

College degree or equivalent experience

Tools

CAMP

Job description

Fifth Third Bank, National Association in Union, KY seeks candidates for a Retail Personal Banker II development program. Selected associates will complete a 4-8 week onboarding with rotations through Operations and Sales & Service, culminating in a certification to advance within the Retail Personal Banker role family.

The program emphasizes consultative selling of deposits, loans, and services, relationship-building with customers, and collaboration with Mortgage, Small Business, and