Relationship Banking Specialist: Client Solutions

NBMBAA; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Industry-leading benefits

Job summary

Bank of America is hiring for a frontline client associate in Los Angeles, CA. The role involves engaging clients in-branch, educating them on self-service options (ATM, online, mobile banking), and accurately processing cash transactions.

You will build relationships, uncover needs, and connect clients to suitable financial solutions. Candidates should be enthusiastic, customer-focused, and able to work weekends or extended hours across multiple branches.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborates effectively to achieve goals and build relationships.
• Passion and drive to deliver a positive financial lifelike for clients.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the best interest of clients and the bank; complies with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls to optimize client experience.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree in business/finance

Job description

Bank of America is hiring for a frontline client associate in Los Angeles, CA. The role involves engaging clients in-branch, educating them on self-service options (ATM, online, mobile banking), and accurately processing cash transactions.

You will build relationships, uncover needs, and connect clients to suitable financial solutions. Candidates should be enthusiastic, customer-focused, and able to work weekends or extended hours across multiple branches.