Relationship Banker: Client Solutions & Growth

Bank of America; Redondo Beach (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Bank of America is hiring for a frontline role focused on engaging clients in the lobby and guiding them to self-service options like mobile and online banking. You will process cash transactions, build relationships, and connect clients with suitable financial solutions.

The position requires a customer-focused mindset, strong communication skills, and ability to work weekends or extended hours within a reasonable radius of Redondo Beach, CA.

Qualifications

• This role is focused on engaging clients in the lobby and educating them on self-service banking.
• Requires strong client service, cash handling, and adherence to laws and policies.
• Weekend and extended hours may be required at a nearby financial center.

Responsibilities

• Executes risk culture and maintains operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to serve clients and the bank.
• Grows knowledge by partnering with experts in lending, investments and small business.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a frontline role focused on engaging clients in the lobby and guiding them to self-service options like mobile and online banking. You will process cash transactions, build relationships, and connect clients with suitable financial solutions.

The position requires a customer-focused mindset, strong communication skills, and ability to work weekends or extended hours within a reasonable radius of Redondo Beach, CA.